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Kustomer Legal

Here we’ve gathered in one place legal terms for our company websites and subscription-based services.

Agreements for Usage Based Plans

DocumentLast Updated
Master Subscription AgreementJune 16, 2025→Pass Through Subscription AgreementOctober 22, 2021→Service-Specific and Other Supplemental Subscription TermsOctober 28, 2025→

Agreements for Seat Based Plans

DocumentLast Updated
Master Subscription AgreementJune 16, 2025→Pass Through Subscription AgreementOctober 22, 2021→Service-Specific and Other Supplemental Subscription TermsDecember 1, 2025→

General Agreements

DocumentLast Updated
Acceptable Use PolicyOctober 3, 2024→Website Terms of UseJune 8, 2020→Professional Services Terms of UseSeptember 26, 2025→