Connect your entire stack

8x8

8×8 is a cloud-based phone system built to support customer service and sales teams that lets you manage your team’s VOIP support in Kustomer. 8×8 allows you to record all calls made in 8×8 and makes them available in Kustomer in addition to automatically building a customer profile.

Acuity Scheduling

Acuity Scheduling is customizable appointment scheduling software made easy, automating your workflows, payments, and bookings. Start a free trial today!

Ada

AfterShip

AfterShip pioneers how brands improve customer loyalty through automated shipping, branded order tracking, proactive messaging, and seamless returns experiences.

Aircall

Aircall creates powerful cloud-based phone systems for sales and support teams. See how you can use AirCall to manage your team’s VOIP support in Kustomer.

Amazon Connect

Kustomer and Amazon Connect deliver a customized voice experience through personalized IVR trees while increasing your contact center productivity with a single omnichannel support platform for voice, email, text, chat and social messaging.

Amazon Redshift

Amazon Redshift is a fast, fully managed cloud data warehouse that makes it simple and cost-effective to analyze all your data.

AskNicely

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Assembled

Assembled is the all-in-one platform for modern support teams, combining AI agents with intelligent workforce management. With Assembled, teams resolve 70%+ interactions automatically, forecast demand with 90%+ accuracy, and optimize staffing across in-house and BPO teams for all channels. The result: support that’s faster, more efficient, and more

Attentive

You can connect Attentive with Kustomer to enable your customer support team to directly answer customers’ text message and email responses.

Babelforce

Bring an impressive variety of flexible and fully automated telephony use cases to your contact center.

BigCommerce

BigCommerce is a leading eCommerce platform that provides retailers with all the tools they need to support their online businesses – from hosting to search engine optimization. Kustomer’s integration with BigCommerce enables retailers to easily view order data and shipping and billing information.

Calabrio

Calabrio is the leading Workforce Management, Advanced Reporting and Call Recording choice for contact centers around the world. It provides the agility to cross-reference data enterprise-wide, optimize staffing, improve overall customer experience and empowers management to easily create powerful, customized reports.

Chargify

Chargify, the leader in billing and subscription management for B2B SaaS, is now Maxio. Meet the most complete financial operations platform for B2B SaaS..

Clearbit

Clearbit is the marketing data engine for customer interactions. We help businesses grow by providing tools that help them deeply understand their customers, identify future prospects, and highly personalize every single marketing and sales interaction.

Cordless

Cordless is a cloud-based call centre software with AI-driven intelligence for customer support and sales teams.

Corso

Corso helps e-commerce brands deliver an exceptional post-purchase experience by unifying returns, exchanges, warranties, registrations, and shipping protection into a single platform. By combining automation with intuitive workflows, Corso empowers support teams to resolve customer issues quickly, strengthen relationships, and create new opportuni

Cuein

Cuein is a co-pilot for customer experience teams that unifies all customer support data in one place, and answers any kind of question with generative AI. You get complete observability into customer conversations to fix broken chatbot/voice flows, qa live agent workflows and perform root cause analysis.

Customer Thermometer

Embed Customer Thermometer’s 1-click email surveys to your Kustomer tickets and threads for real-time, actionable feedback from any email you send. Join thousands of customers, including Glossier, Leica, Songkick and Indeed, in getting great response rates from friction-free surveys that are easy and engaging for your customers.

Delighted

Delighted is the self-serve experience management platform of choice for the world’s top brands. Delighted uses the Net Promoter System to gather real feedback from your customer so you can continue to optimize every stage of the customer journey to provide brilliant customer experiences.

Dialpad

Dialpad is a cloud communication platform that delivers high-quality calling, video, and chat from a single application. Powerful AI technology is embedded in every interaction, enabling business users to get more value from their calls and meetings. The all-in-one platform is designed to fit every workstyle, helping people be more productive from

EvaluAgent

Together, EvaluAgent and Kustomer can supercharge your CSAT and dramatically reduce operational costs. Use Kustomer to provide efficient, omnichannel customer support, and use EvaluAgent to ensure your agents meet the quality standards that your business expects.

Facebook

Effortlessly scale support across multiple Facebook pages from a single interface and activate social listening to fuel social commerce using Kustomer’s turnkey integration with Facebook.

Five9

The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, to engage and empower agents, and deliver tangible business results. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps contact ce

Fivetran

Shaped by the real-world needs of data analysts, Fivetran technology is the smartest, fastest way to replicate your applications, databases, events and files into a high-performance cloud warehouse. Fivetran connectors deploy in minutes, require zero maintenance, and automatically adjust to source changes — so your data team can stop worrying about

Flip CX

Flip automates simple calls so agents focus on complex issues and building deeper relationships with your customers. That means happier shoppers, happier agents, and a happier bottom line for your brand. #Winning.

FullStory

Fillstory is  a behavioral data platform that surfaces user sentiment buried between clicks to create better products that win loyal customers for life.

Genesys Cloud

The Kustomer Connector for Genesys Cloud, developed by Softphone Srl, embeds Genesys Cloud within Kustomer, allowing agents to manage inbound and outbound calls and see customers’ call history and details within Kustomer.

Gmail

The Kustomer integration for Gmail is available for customers on all plans. With a rapid, code free setup, our native Gmail integration directly connects your Google Business email accounts to the Kustomer platform.

Guru

Guru’s integration with Kustomer allows you to harness the power of your Kustomer Knowledge Base Articles, making the answers that are hidden within them easily discoverable and accessible to your entire team. By bringing your Kustomer knowledge base into Guru, you can ensure that your team has instant access to the information they need, right whe

Hark

Helpshift

Helpshift is a mobile-first, truly in-app customer support platform. Helpshift’s patented AI technology allows brands to save time and scale their support efforts while reducing user churn and increasing customer satisfaction.

HiOperator

HiOperator is a customer software-as-a-service solution that allows businesses to handle client customer service tickets faster and more accurately through the power of human and Artificial Intelligence technology. By pairing AI technology with its highly empathic, US-based customer service agents, HiOperator can resolve customer service tickets fa

Instagram

Engage with followers, connect influencer-driven conversations to company experts, and resolve issues at scale by connecting Kustomer with Instagram. With this integration, agents can respond to Direct Messages, Story Mentions, Story Replies, and top level Public Comments on Instagram Posts directly from the Kustomer Platform.

Iterable

Iterable is the customer activation platform that helps brands deliver joyful experiences with harmonized, individualized and dynamic communications at scale. With Iterable, marketers can create, optimize, and measure every interaction taking place throughout the customer journey. Leading brands, like Zillow, DoorDash, Fender, Calm, and Box choose

Jira

Jira Software is an issue tracking and project management tool for teams. Since it launched in 2002, over 65,000 companies globally, such as Square, eBay, Pfizer and Visa, have adopted Jira for its flexibility to support any type of project and extensibility to work with thousands of apps and integrations. Leverage Jira to plan sprints, create user

Juble.io

juble.io integrates all of your operation business into one dashboard, such as marketplace integration, webstore, POS, WMS and others.

Klaus

Klaus is a conversation review/QA tool for support teams. It improves customer service quality by making internal feedback easy and systematic.

Klaviyo

Klaviyo is a leading marketing automation platform that powers SMS and email marketing campaigns for fast-growing ecommerce businesses. Powerful marketing automation and segmentation capabilities paired with deep integrations with best-in-class ecommerce platforms empower marketers to drive revenue and engagement with Klaviyo.

Looker

Looker is a powerful data analytics platform that helps organizations visualize their data in a meaningful, actionable way. The partnership between Kustomer and Looker enables companies to combine their support team’s data into broader, company-wide insights and analysis.

Loris

Customer experience leaders know that better data leads to better outcomes. With Loris and Kustomer, you get omnichannel voice of the customer analytics and conversation-level quality assurance – supercharging your customer service platform to deliver holistic insight. Whether you're trying to improve agent performance, reduce customer friction, or

LoyaltyLion

LoyaltyLion supports ecommerce growth by connecting and accelerating your marketing efforts. Power loyalty programs for stores on all major ecommerce platforms including Shopify, Magento and BigCommerce.

MaestroQA

Every Kustomer conversation contains clues about what’s driving revenue, where customers struggle, and what’s putting your business at risk. MaestroQA transforms those conversations into explainable, actionable intelligence—helping you solve problems faster and improve performance across the company.

Magento

Have your Magento e-commerce platform data populated in your Kustomer platform in real-time using the Magento + Kustomer integration. This integration will sync standard objects out of the box such as new customers, orders, etc. You can also send your own custom events to Kustomer and have them populated as custom objects.

masvoz

masvoz (acquired by Enreach) is a B2B Telecom service provider with an advanced product portfolio of unified cloud communications, marketed as UcaaS (Unified communications as a service) model and payment for use.

MessageBird

Bird is the next-generation CRM for Marketing, Service, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp.

Narvar

Narvar is a leading post-purchase experience platform trusted by 1,500+ retailers to improve customer satisfaction, reduce operational costs, and build brand loyalty.

Netomi

Netomi is an enterprise AI for Customer Service. Incredibly accurate, secure, and easy to deploy.

Nicereply

Nicereply collects immediate customer feedback using one-click CSAT, CES & NPS surveys.

Olark

Olark is an accessible live chat and chatbot software for sales, marketing and customer support on your website.

OrderGroove

OrderGroove is a subscription management platform that powers recurring orders, billing, and shipments for subscription-first commerce. The OrderGroove app for Kustomer surfaces subscription and upcoming order data as an insight card and timeline object, and lets agents perform subscription and order actions directly from the customer timeline. Act

parcelLab

The parcelLab integration for Kustomer transforms your post-purchase operations by integrating Convert, Engage, and Retain into your CRM workflow. Now, your customer service teams can provide real-time, proactive updates on orders, deliveries, and returns—directly within Kustomer.

PieSync

PieSync creates a 2-way customer data integration that will help you to decrease data errors and ensure that you and your team have access to the most up-to-date contact information in real time. This integration seamlessly connects with your existing CRM, marketing or support tools, and any other business application–without any developer experien

Playvox

Playvox equips modern businesses and BPOs with the most comprehensive, collaborative, and insightful customer service agent optimization software suite for quality assurance, performance management, coaching, learning, voice of the customer, recognition, agent motivation, and workforce management. Playvox empowers agents, team leaders, QA analysts,

Project44

Project44, transform your supply chain with real-time visibility, automation, and AI-powered insights from Movement by project44.

ReCharge

Recharge is an eCommerce platform that helps merchants launch and scale their subscription businesses. Recharge powers billions of dollars in annual processing for nearly 30 million consumers, specializing in the fields of eCommerce, Subscriptions, Payments, and SaaS.

Returnly

With Returnly, you get everything you need to automate and manage your returns and exchanges. Set your policy, control your brand, and start automating your returns workflow to free your team to focus on your customers. When integrated with Kustomer, Returnly displays relevant return and exchange information directly in the timeline and links to th

RingCentral

RingCentral is a leading cloud communication platform that provides businesses with different cloud-based business communications solutions that include message, video, phone, and contact center services. From click-to-dial functionality to one-click video conferencing, users can leverage must-have digital tools through a single, easy-to-use platfo

Salesforce

Salesforce is a major CRM platform used by sales teams and businesses worldwide. Kustomer’s turnkey integration with Salesforce Sales Cloud helps brands paint a more complete picture of their customers for sales and support teams by displaying data from Salesforce within Kustomer.

Scorebuddy

Scorebuddy is an AI-powered Quality Assurance (QA) and performance management platform for contact centers and customer support teams. By combining advanced AI analytics with customizable QA scorecards, Scorebuddy helps organizations evaluate every customer interaction, uncover insights, and improve service quality across phone, chat, email, and di

Segment

Segment collects, cleans, and controls your customer data within a reliable infrastructure. The powerful integration between Segment and Kustomer enables you to instantly send any customer data from Segment to Kustomer in real-time.

Shelf

Shelf is an end-to-end knowledge automation platform featuring the most advanced knowledge management system that powers today’s contact centers with answers. To surface the best information, Shelf’s MerlinAI stores and indexes any type of content (e.g. images, video, PDFs, wikis, audio), and makes all of it discoverable, in every language you supp

Shopify

Our enhanced integration with Shopify Plus features one-click activation right from our App Directory. Once integrated with Kustomer, your Shopify data becomes viewable within the context of your customers’ historical activity, and actionable so you can process returns and exchanges, instantly navigate to Shopify invoices as needed, or even initiat

Simplr

Simplr is the conversational experience platform for the NOW CX era. The company’s AI-enabled platform unites chatbots and human assistance through their Human Cloud Network to deliver instantly scalable customer support 24/7/365. The result for Simplr customers is best-in-class experiences throughout the consumer journey, which increases loyalty,

Slack

Slack is a new way to communicate with your team. It's faster, better organized, and more secure than email.

Snowflake

Snowflake enables organizations to learn, build, and connect with their data-driven peers.

Solidus

Solidus caters to the construction and home improvement sector, offering complementary products for building and renovating properties

Solvvy

Solvvy is a next-gen chatbot and automation platform for customer support teams. These guides are meant for people with programming experience.

Spree

Spree is an open-source eCommerce framework giving you full control and customizability.

Stamped.io

Stamped.io is an AI-powered eCommerce marketing platform that enables direct-to-consumer brands to accelerate business growth by enhancing user engagement, increasing revenue, and improving customer satisfaction through Reviews & Ratings, Q&A, Visual Marketing, Loyalty & Referrals.Stamped.io integrates with Kustomer to allow your team to see a cust

Stella Connect

Stella Connect by Medallia is the customer feedback, quality management, and coaching platform built specifically for contact center teams. Stella Connect’s intuitive platform makes it easy to harness agent-level customer feedback and deliver high impact coaching and QA programs, driving agent engagement and customer satisfaction.

SupportSync

SupportSync is uniquely designed to manage all aspects of Product Support including Customer Service, RMA and Testing

SupportTrends

SupporTrends uses natural language understanding to automatically capture, structure, and organize insight from customer conversations.

Surfboard

Surfboard is a workforce management platform tailored specifically for customer support teams, offering integrated solutions for forecasting, scheduling, and deriving team performance insights.

SurveyMonkey

SurveyMonkey (by Momentive), is the world’s leading survey platform. It is the #1 survey platform for business. Boasting 20 years of industry experience and over 500 million questions answered every month, with firsthand expertise and unprecedented scale you won’t find anywhere else.

Swell

Swell Rewards (acquired by Yotpo), is a loyalty program designed to enable brands to save time and money.

Talkdesk

Talkdesk is on a mission to empower companies to continuously improve the customer experience. With enterprise-class performance and consumer-like experience, Talkdesk allows you to adapt your contact center to the evolving needs of your customers and teams, resulting in increased productivity, customer satisfaction and cost savings.

TaskUs

TaskGPT is a proprietary, secure GenAI platform powering a range of tools to help customer service teams deliver superior customer experiences. Its key real-time features enhance operational efficiency, decrease Average Handling Time (AHT), reduce human errors, boost accuracy and quality and increase consistency.

TikTok Shop

Bring TikTok Shop conversations directly into Kustomer so your agents can reply from a single platform.

Trustpilot

Trustpilot is an open-to-all customer reviews platform with business tools that make it easy to get more reviews, promote your best feedback, engage with customers, and analyze the results. Turn reviews into traffic, sales, and customer loyalty with Trustpilot.

Twilio

Twilio is a cloud communications platform that allows developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs. With Kustomer’s integration with Twilio you can create specialized searches to show only text messages, or you can build workflows to

UJET

UJET offers a holistic platform for voice and chat channels to provide streamlined, personalized customer support. The UJET voice channel has a seamless integration into the Kustomer timeline, enabling your sales and support teams to boost productivity, shorten first call resolution times and deliver a higher level of customer service.

Unbabel

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. We allow people to communicate instantly, no matter what language they speak.

WhatsApp

Connect WhatsApp Business with the Kustomer platform to deliver efficient and effortless service experiences for your customers across the globe. Deploy Kustomer’s CRM-powered chatbots on WhatsApp to deliver instant resolution and scale support without increasing headcount.

Zapier

Zapier is a tool that helps you automate repetitive tasks between two or more apps—no code necessary. Zapier moves info between your web apps automatically, so you can focus on your most important work. Set up “Zaps,” or workflows, with over 3,000 integrations to help you automate repetitive tasks, like triggering emails based on a new lead form fi

Zingtree

Turn every agent into an expert with Zingtree’s conversational workflow software. Zingtree elevates contact center agent productivity through conversational workflow software. You can embed the flows inside Kustomer to improve call compliance and agent ramp time.