AI-powered customer experience

Kustomer AI — Your AI for customer experience

Deploy custom AI agents for any CX use case, empower teams with real-time intelligence, and orchestrate the entire customer journey with AI that works across your CX stack—including Zendesk.

Businesses like yours use Kustomer AI to delight, retain and grow

91%

Of conversations coming into chat fully automated

Vuori
10x

In scale while maintaining 90s CSAT

Terra Kaffe
85%

Of customer conversations on WhatsApp are AI-powered

Aplazo

Elevate every experience with AI

Faster resolutions for customers, smarter tools for reps, better insights for leaders

Autonomously resolve issues with always-on, contextual AI agents

Move beyond rules-based automation. Our AI agents use natural language understanding, conversation context, and historical data to resolve complex support interactions autonomously.

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Empower your human agents with real-time contextual intelligence

Augment agents with an AI copilot that analyzes requests, pulls relevant context, and suggests responses in real time, surfacing customer history, product info, and resolution patterns during the conversation.

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Deploy AI agents with ease with a no-code AI builder

Design and deploy complex CX workflows without writing code. Configure conditional logic, integrate third-party APIs, and orchestrate multi-step automations through a visual interface.

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Lead with confidence through instant CX insight

Turn every question into a clear, data-backed answer. Get real-time visuals, simple explanations, and practical recommendations that help you make faster, smarter decisions across your CX organization.

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Bring intelligence to every member of your CX team with purpose-built assistants

Leverage AI Assistants to design workflows, write knowledge base articles, develop AI Agents, and a lot more without having to switch tools or buy add-ons.

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Transform your customer experience with Kustomer AI

Deploy AI agents, empower your team, and orchestrate the full customer journey — all from one platform.

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